Privacy Policy

TapMe Privacy Policy

Effective Date: 20-12-2024

Welcome to TapMe , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.



1. Information We Collect

We collect the following information to provide and improve our services:

  • Personal Information:
    - Name, Email address, Phone/Mobile number, Profile picture, Job title, and company details.
  • Device Information:
    - Camera access, Storage (photos and files), Mobile data usage, Device identifiers, Device type, Operating system, and App version.
  • Usage Information:
    - App activity logs, Interaction data with NFC cards.



2. How We Use Your Information

We use your information for the following purposes:

  • Account Management :

To create and manage your account and ensure smooth functionality.

  • Service Improvement :

To enhance and personalize your experience on TapMe.

  • Customer Support:

To respond to your inquiries and resolve any issues you encounter.

  • Security and Integrity :

To ensure the security of your data and protect the integrity of our platform.



3. NFC Card Management

When you purchase and register your NFC card through the TapMe app, the card is linked to your user account. The following policies apply:

Card Loss :
In the event that your NFC card is lost or stolen, you can request that we *block* the card to prevent unauthorized access. Once blocked, the card cannot be used for any further interactions. However, the card will remain linked to your account in a blocked state and cannot be reactivated.

Non-Transferability :
Once an NFC card is linked to your account, it cannot be transferred to a different user account. The card is permanently associated with your user ID, and we cannot change this association after it has been established.



4. Third-Party Services

TapMe does not currently use any third-party services for processing or sharing your personal data. We do not sell, rent, or share your data with any third parties. The data collected through the app is used solely for internal purposes to enhance your experience and improve our services.



5. Cookies and Tracking Technologies

TapMe does not use cookies or other tracking technologies for advertising or analytics purposes. We may use minimal cookies for core app functionality, such as maintaining user sessions or preferences.

What Are Cookies?
Cookies are small files stored on your device that may collect data about your activity on our app.

Purpose of Cookies: 
To keep you logged in or save preferences during your session.

You can manage cookie settings through your browser, but please note that disabling cookies may affect your app experience.



6. Your Rights

As a user of TapMe, you have the following rights regarding your personal data:

Access :
You can request access to the personal information we hold about you.

Correction :
You can update or correct your personal data through the app.

Deletion :
You can request the deletion of your personal data, subject to legal requirements.



7. Data Security

We implement industry-standard security measures to protect your personal data, including  regular security audits, and controlled access to sensitive information. However, no system is completely secure, and we cannot guarantee the absolute safety of your data.



8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and operational requirements. Once your data is no longer needed, it will be securely deleted or anonymized.



9. Children’s Privacy

TapMe is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.



10. Changes to This Privacy Policy 

We may update this Privacy Policy periodically. When changes are made, the updated policy will be posted here with the new Effective Date. Continued use of the app signifies your acceptance of the updated Privacy Policy.



11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email : support@thetapme.com
Website: https://www.thetapme.com